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Access Skill of Librarians and Service Delivery in University Libraries

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Author Affiliations

  • 1National Open University of Nigeria, Uyo, AkwaIbom State, Nigeria
  • 2Federal University of Health Sciences, Otukpo, Benue State, Nigeria

Res. J. Library Sci., Volume 13, Issue (1), Pages 1-5, July,21 (2025)

Abstract

The study was conducted to examine the influence of access skill of librarians on service delivery in university libraries. The ex- post facto research design was adopted for the study. This study was conducted in Federal university libraries in South-South Nigeria. However, the study focused on three out of six Federal University libraries, being libraries in University of Uyo, University of Calabar and University of Benin. The region covered is part of the coastal Niger-delta oil rich region of the country. The population of the study consisted 327 respondents (124 professionals and 203 para-professional librarians) in universities of Uyo, Calabar and Benin. Census sampling technique was used to sample 327 respondents. The researcher developed an instrument entitled “Access Skill and Service Delivery Questionnaire (ASASDQ)” for data collection. The researcher with the help of research assistants administered copies of the questionnaire to respondents in the selected universities. However, after the administration of the instrument, only 324 copies of questionnaire were useful for data analysis. The obtained data were analysed using mean and standard deviation to answer research questions and t-Test to test hypotheses at 0.05 level of significance. The result of the finding revealed that access skill has a significant influence on service delivery in university libraries of South-South Nigeria. It was recommended among others that librarians should access information by locating and sharing materials that meet the information needs of users.

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