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Relationship between Emotional Intelligence and Conflict Management Strategies

Author Affiliations

  • 1Department of Economic and Administrative Sciences, Ferdowsi University of Mashhad, IRAN
  • 2
  • 3
  • 4

Res. J. Recent Sci., Volume 2, Issue (7), Pages 37-42, July,2 (2013)


This research is aimed to investigate the relationship between emotional intelligence and subordinates’ conflict management strategies. Research instrument was a 55-item questionnaire which was distributed among 90 employees of Golestan province gas company in Iran out of which 82 was returned and only 79 one was usable. Hence, response rate in this research was 91%. While Validity was approved based on conformity factor analysis results, reliability was approved by Cronbach’s alpha which more than 0.7 was. In order to test hypothesis we used Pearson correlation analysis and structural equation modelingResearch findings indicated that emotional Intelligence is negatively associated with problem solving and bargaining strategies. However there isn’t any significant relationship between emotional intelligence and control strategy. Since conflict management styles are affected by variety of antecedents, future studies are needed to investigate other influence factors such as personal characteristic, innovation and etc. There is also need to investigate this research among managers and subordinates simultaneously in order to compare results.


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