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Study on Impact of Quality of Work Life on Job Performance amongst Employees of Secunderabad Division of South Central Railway

Author Affiliations

  • 1Department of Commerce and Management, Gulbarga University Gulbarga, INDIA

Res. J. Management Sci., Volume 3, Issue (11), Pages 8-11, November,6 (2014)


This paper aims to analyze the impact of Quality of work life (QWL) and Employee performance among the employees of Secunderabad division of South Central Railway. Several aspects of QWL have analyzed including working conditions, safety measures, welfare practices, career development opportunities, etc. QWL was regarded as a variable which focused on outcomes, such as job satisfaction and mental health, with their emphasis on the impact of work on the individual. Quality of Work Life programs when implemented lead to greater growth and development of the individual as a person as a productive employee of an organisation, develop trust between managers and employees, attract and keep talented staff, build strong employee commitment, strengthen work place learning and improve overall effectiveness of an organisation. The study consists of a sample of 100 employees working at different departments; the samples have chosen using randomized sampling technique. The results revealed that the employees in general were satisfied with the different measures of quality of work life programs in the organisations which enhances the employee job satisfaction which in turn enhances the employee job performance.


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