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Relationship among Organizational Commitment, Trust and Job Satisfaction: An Empirical Study in Banking Industry

Author Affiliations

  • 1Jamal Institute of Management, Jamal Mohamed College, Tiruchirappalli, Tamil Nadu, INDIA
  • 2 Jamal Institute of Management, Tiruchirappalli, Tamil Nadu, INDIA

Res. J. Management Sci., Volume 1, Issue (2), Pages 1-7, September,6 (2012)


The purpose of this paper is to examine the relationship between job satisfaction, organizational trust and organizational citizenship behavior. The data used for this research is from two private banking organizations in Tiruchirappalli District (Sample Size 101) and the method of analysis is correlation. The results have revealed the fact that job satisfaction is positively related to organizational trust, affective commitment, continuance commitment and normative commitment. The opportunity exists for further research among other banks toward developing a broader sense of how these particular variables are related and how the research results might be best applied toward the bank’s overall performance improvement and strategic planning efforts.


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